Record Retrieve: The New 1300Record

To 1300Record customers,

Welcome to Record Retrieve.

As you may know, 1300Record has now become Record Retrieve. We’ve changed our look for a fresher more modern feel, and to ensure our offering is current and meets the needs of today’s customers. Record Retrieve is about simplicity and clarity from its design.

While this change has occurred, we want to confirm a few points:

  • The 1300Record home page is now replaced with a temporary landing page.
  • Current 1300Record customers can login from the new landing page, which will look a lot like Record Retrieve
  • All of your 1300Record settings, features, billing history will remain the same. Your entire call grid and call recordings will stay the same

We really want to reiterate that at this point for 1300Record customers, the main change is all design. In time your 1300Record portal will look like the Record Retrieve portal, but everything as you know will stay the same. It’s all just a change of design. We really want to make that clear.

We appreciate that you may have a few questions, so we’re on call to field your queries. Don’t hesitate to contact us.


Team Record Retrieve.